FAQ center
Fast answers to the questions we get most.
Most top ups and codes are delivered automatically within 10–60 seconds after payment is confirmed.
Every seller is manually verified and each account passes a security review before listing. Full change-of-ownership data is included.
QRIS, bank transfer, virtual account and credit cards.
Yes — a 24-hour replacement warranty on every code and a 7-day warranty on account purchases.
Open Orders from the menu and enter your order ID. Live status updates arrive as notifications too.
If a product cannot be delivered, we refund in full to your original payment method within 1×24 hours.
You earn points on every order. 1.000 points converts to IDR 1.000 when redeemed through the Loyalty Points withdrawal flow.

